Shipping & Returns
Shipping Policy
Shipping Areas
We ship exclusively to Georgia and the surrounding states: Alabama, Florida, North Carolina, South Carolina, and Tennessee.
Shipping Methods and Delivery Times
- **Standard Ground Shipping**: 3-7 business days.
- **Expedited Shipping**: 2-3 business days (additional fee).
Shipping Costs
Shipping costs are calculated based on weight, dimensions, and destination. The exact fee will be displayed at checkout.
Order Processing
Orders are processed within 1-2 business days. A tracking number will be provided once your order ships.
Delivery Conditions
- **Residential Deliveries**: Ensure someone is available to receive the delivery.
- **Commercial Deliveries**: Ensure the receiving area is accessible during business hours.
- **Delivery Appointments**: May be scheduled for large or heavy orders.
Shipping Restrictions
- No shipping to P.O. Boxes, APO/FPO addresses, or outside the specified states.
- Additional time and charges may apply for remote areas.
Damaged or Missing Items
Contact customer service within 48 hours of delivery for assistance with damaged or missing items.
Return & Exchange Policy
Eligibility
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Unused, unmodified items in original packaging.
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Initiate within 30 days of delivery.
Non-Eligible Items
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Installed, used, or modified items.
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Clearance/sale items, special orders, or custom-made products.
How to Initiate
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Contact Us: Email or call to start the process.
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Provide Information: Order number, item(s), reason.
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Return Authorization: Receive RA number and instructions.
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Return Shipping: Arrange and cover return shipping.
Refunds and Exchanges
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Refund issued to original payment method, minus restocking fees.
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Allow up to 7 business days for processing.
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Exchanges require new order placement.
Damaged or Defective Items
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Contact us immediately for resolution.